Privacy Policy

Information We Collect

We collect information you provide directly to us, including your name, email address, and any other information you choose to provide when creating an account, subscribing to our services, or contacting us.

We also automatically collect certain information when you use our platform, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our services.

How We Use Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities in connection with our services
• Personalize and improve your experience on our platform

Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption.

We conduct regular security audits and maintain strict access controls to ensure your financial data remains private and secure.

Third-Party Services

Our platform integrates with third-party financial data providers to deliver market data, news, and analytics. These providers may collect information as governed by their own privacy policies.

We do not sell your personal information to third parties. We may share anonymized, aggregated data for research and analytical purposes.

Cookies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing of your data
• Data portability (receive your data in a structured, machine-readable format)
• Withdraw consent at any time where we rely on consent to process your data
• Lodge a complaint with a supervisory authority

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@themarkets.ai
Address: TheMarkets.ai, Hyderabad, India